Dairy Queen Store

Reviews about Dairy Queen Store

• 1 / 5

  By Melinda Kemp
  Horrible experience, I ordered our daughter's birthday cake online. When we arrived to pick it up my daughter said they spelled her name with a "B" and not a "J", they wrote it in cursive (which I'm not even sure why they would write "Happy 7th Birthday Jazmyne" in cursive) they changed it and didn't tell me it would mess up the icing. I was already upset so when they were done with the cake I just left. When we got home is when our daughter realized they used the wrong colors. When I pulled up my confirmation order form through my email I realized we did in fact order the pastel gem streamers and that is not what we got. Instead we got the primary gem streamers. I hope a manager contacts me. I have a screenshot of the cake we ordered vs what we received. This is ridiculous.
  May 06, 2017
• 5 / 5

  By Ashley Wetterling
  The customer service was great. We ordered our first ice cream birthday cake for our daughters birthday party and not only did the cake taste awesome but there was so much care taken to make sure the cake design was just right. Or daughter loved it and I cannot thank Adrian enough for being so customer focused and making my daughter's special day a day to remember. Thanks Adrian!!
  December 30, 2016
• 1 / 5

  By Lindsey Tarver
  Worst customer service ever!!! Will never go back!!! They got my order wrong, and when I went back in to get it fixed they told me they could not make another one. Really??? Great customer service!!!
  June 01, 2016